Rocco’s Water Works

Bonita Springs, Florida

What Information Do We Collect?

We collect information from you when you schedule a service appointment, fill out a contact form, request an estimate, or submit property information.

We may collect information about your computer, including your IP address, operating system, and browser type using Google Analytics. This information helps us improve our website and service offerings for everyone and does not identify any individual. You can learn more about how data is collected with Google Analytics HERE.

When scheduling a service appointment or registering on our site, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number, and property address. You may visit our site anonymously. We transfer information about you if Rocco’s Water Works is acquired by or merged with another company. In this event, Rocco’s Water Works will notify you before information about you is transferred and becomes subject to a different privacy policy.

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

• To schedule and perform plumbing services — Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the plumbing services you have requested.
• To send service reminders and periodic emails — The email address and phone number you provide may be used to send you service reminders, information about special offers, respond to inquiries, and/or other requests or questions.
• To follow up on service quality — We may contact you to ensure you were satisfied with your service and to gather feedback for continuous improvement.
• To process payments — We may use your payment information to process invoices and service charges for work performed.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. Your personal data is treated with care and kept confidential.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, scheduling appointments, processing payments, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Service Providers

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your service-related transactions. These may include scheduling platforms, payment processors, and communication tools.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. Your information may become subject to the laws of the jurisdiction in which that service provider or its facilities are located.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Remarketing and Cookies

Rocco’s Water Works may use third-party vendor remarketing tracking cookies, including but not limited to Google Ads tracking cookies. This means we may continue to show ads to you across the internet, specifically on the Google Content Network. As always, we respect your privacy and are not collecting any identifiable information through the use of Google or any other third-party remarketing system.

Third-party vendors, including Facebook and Google, whose services we use will place cookies on web browsers in order to serve ads based on past visits to our website. This allows us to make special offers and continue to market our services to those who have shown interest in our services.

This website uses Google AdWords and may use Google’s remarketing service to target ads to you based on your prior use of the site when you visit other sites in Google’s content network. Any data collected will be used in accordance with our own privacy policy and Google’s Privacy Policy.

California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act (CalOPPA). We will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

Personal and Property Information

Rocco’s Water Works is a plumbing service company that may require you to submit certain information so we can provide you with quality service. This information may include your contact information, property details, information about plumbing issues, or service history. This information is for our use only and will not be shared with outside parties unless required to help us provide you with plumbing services or comply with legal obligations.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and update the effective date of the policy.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us at:

Rocco’s Water Works

Bonita Springs, Florida

Phone: (239) 849-0809

Email: roccoswaterworks239@yahoo.com

Website: https://roccoswaterworks.com/

Contact Us HERE

Effective Date: August 2026